From 18 September, businesses must collect contact details from anyone who enters their premises and deny entry to anyone who refuses to supply those details. From 24 September, businesses must also display a QR code at their premises for people entering to scan.

Using NHS QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors, and staff on their premises.
Following the launch of the NHS COVID-19 app on 24 September, customers and visitors will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business.

Services included in the new legal requirements are:

  • hospitality, including pubs, bars, restaurants, and cafés
  • tourism and leisure, including gyms, swimming pools, hotels, museums, cinemas, zoos, and theme parks 
  • close contact services, including hairdressers

The regulations will be enforced by Local Authorities, who have the power to issue fines of up to £1,000 for venues that are failing to comply, or the police as a last resort. Fines will rise to up to £4,000 for repeat offenders.

Read how to create a coronavirus NHS QR code for your venue.

For more information on how the NHS app works visit the .GOV site here.